Delivery Information

Dear customer, here you will find more information about delivery costs.

Each time you add to your cart a product, the delivery costs appear automatically. The cost of the delivery can change according to the weight, volume of your order and the country of delivery.

Notice! The price of delivery can change after registering the destination of your order. The delivery costs for each country is different, please consult your final price for delivery in the shopping cart, after registering the country for shipment.

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Delivery Costs for EU countries

All the prices stated in our shop are inclusive of 21% of VAT. Please contact us in case you place an order of an EU registered company.

Delivery Costs for All countries

We do not apply VAT to shipments outside of the EU. Shipments to countries or islands outside of the EU are subject to the VAT and customs fees of the country of destination and are responsibility for the buyer. For more information on these tariffs and import duties, click here; for the special case of Switzerland, click here. For more information about those costs please contact your customer service department.

Shipments made with

We ship with DHL, DPD, GLS, FedEx, TNT, Nacex and UPS. We want our products to be more accessible for our client, that’s why we always look for the best delivery costs and excellent service. The delivery costs include the DAP (Delivery at Place) that means the products are delivered to your door but international orders may be subject to additional duties, customs, or carrier delivery fees. Duty and customs policies vary widely from country to country and are applied by the destination country’s Customs Office at their discretion.

In case you want to manage the shipment by yourself (EX-WORK conditions), we still have this opportunity. Please be so kind to contact us for further details.

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Lead times or Shipment delivery time

The delivery time can variate depending on the purchased brand. Every shopping cart contains the information concerning leading times. The lead times to prepare the product for sending can variate from 1 day to 30 days. For example a handmade chandelier made by Artesania Joalpa can be ready to ship in 20 labour days, and shipped in 5-7 labour days, depending on the country of delivery. On the other side a small ceiling fan of Wonderlamp brand is prepared for shipment and sent in one day, than delivered next day.

Countries we ship

For shipments to non-EU countries, please contact us for costs confirmation.